Author: Jason Thackrey

RTWare Gate Way

Comersus Version: 600Database type: OtherFrequency: Permanent issue I'm trying to setup our new gateway RTWare. I went into settings and added our login ID. Went to payments and added a new payment credit card and used the comersus_gatewayrtware.asp in the url. I contacted RTWare and they gave me an API login ID and a transaction

Logged in users

Comersus Version: 436Database type: OtherFrequency: Permanent issue Can someone help me with the following: All our customers have to logon to view the store. We are a manufacture so we sell to distributors only. We added the active users script to know how many people are on the site at one given time. However we

Search form entry and advance search

Comersus Version: 602Database type: OtherFrequency: Permanent issue I just upgraded and pretty much got everything set up. We are noticing on the advance search and the store front search that the search no longer includes the details for the search. In our details we put the sku# in that section so customers can pull up

Ads

Comersus Version: 602Database type: OtherFrequency: Permanent issue How can we get rid of the advertising on our products view item page? We think we turned off all settings that relate to this in our backoffice Plus but we can't seem to get rid of it. Thanks in advance. Jason Thackrey

Customer logon to store

Comersus Version: 436Database type: OtherFrequency: Permanent issue Is there a way to list the customers that are logged in on a page in backoffice+ I was going to create a page that would look at the IDcustomer in the DBsessions for who was logged in. I'm noticing that there is not a value in the

Errors have started with this list categories and

Comersus Version: 436Database type: OtherFrequency: Permanent issue I started getting this on just some areas of my store on certain categories. I have alot of categories (Around 1000) Everything on the product itself looks to be fine just like the others. Some of my other category listing works just fine but I have a few

Custom fields on orders and customers

Comersus Version: 436Database type: OtherFrequency: Permanent issue I've enabled the pOrderFieldName3 in the settings. Went to the script in Select shipment page and added the following: Freight Collect # if applicable This updates the Customer database in stead of the orders database. On the saveorder script I'll add user3 on the insert statement for orders

User1 on Order database field.

Comersus Version: 436Database type: OtherFrequency: Permanent issue I'm trying to use one of the custom order fields (user1). In the settings form I'm enabling the field with -1. In the script for the order I'm changing the script to look for -1 and activate the field. The field shows up on the screen however when

Save Order (comersus_orderverify.ap)

Comersus Version: 436Database type: OtherFrequency: Permanent issue I'm having problems with the order verify section. If a customer adds a product to the cart and then goes to checkout everything is fine. When the verify order form comes up all the line items show $0.00 on the price. The toatl price is fine. The tax

How do I add a discount per customer for all prod?

Comersus Version: 436Database type: OtherFrequency: Permanent issue I have over 13000+ Products, I would like to set my distributors/customers certain discounts for all products. Is there a way I can set this per cutomer without editing all 13000 products with over 1000 customers? I know I can set up discount percentages and then tell the

exporting products to Excel Backoffice +

Comersus Version: 436Database type: OtherFrequency: Permanent issue When I export products from Backoffice+ in the utilities menu it shows that all the products have been exported but when I click the link that maps to the database directory the file is not there. I ran a search and evedently it's not writing or creating the

adding items to cart

Comersus Version: 436Database type: OtherFrequency: Permanent issue Is there a way to add items to the cart without using the quantity drop down and just make the field a blank input field or even if I have to use a default number that is fine. We have customers that order 100's of quantity per item

Custom fields on orders and customers

Comersus Version: 436Database type: OtherFrequency: Permanent issue There are 3 custom fields for Customers and 3 custom fields for Orders in the setting area. I entered info in the customer fields and found where they show up for the customer and I like exactly what it does. When I put information in the fields for

Custom fields on orders and customers

Comersus Version: 436Database type: OtherFrequency: Permanent issue I noticed the custom fields for orders and customers. I didn't see much info on this in the manual. I would like to add to the order screen a Purchase Order Number field for the customers. Would I set one of the cutom order fields to PO Number?

Customer logon to store

Comersus Version: 436Database type: OtherFrequency: Permanent issue Can I set to where only the customers that I want to logon to the store. Basically it's not for the general public but just for our distributors. I'm thinking of trying to use the customer logon as the entry page to the store as a link from

Random robot on home page I think is causing this

Comersus Version: 436Database type: OtherFrequency: Permanent issue I'm back to more problems and this is what I'm recieving on the store home page down at the bottom where the random robot suggest a product Microsoft VBScript runtime error '800a005e' Invalid use of Null: 'CDbl' /comersus/store/comersus_optBringRandomProduct.asp, line 69 Can I turn this feature off on the

What is the keyword on the products menu for?

Comersus Version: 436Database type: OtherFrequency: Permanent issue I looked through the documentation and I can't seem to find anything on that field. I thought it would be for the search and advance search as a keyword for the product but that doesn't work. I tried to put the SKU # there so customers could search

constant asp script problems on all parts

Comersus Version: 436Database type: OtherFrequency: Permanent issue Comersus Diagnostics and Tools ASPExecution >>Starting execution test…. Trying Active Server Pages Execution: ok! Using Server: Active Server Pages error 'ASP 0115' Unexpected error /comersus/diag tools/aspExecute.asp A trappable error (C0000005) occurred in an external object. The script cannot continue running. I recieve this error on almost everything. Trying

Search SKU #

Comersus Version: 436Database type: SQL ServerFrequency: Permanent issue Can anyone tell me how to search for the SKU number in the item search or advance search from the store. I even put the sku# in the keyword area of the part and that doesn't work either. What is the keyword for in the product section?