Author: Sean Parker

Cannot Connect To Database

Comersus Version: 7097Database type: AccessFrequency: Permanent issue Hi, I have just finalised updating my comersus files and have tested the website. Unfortubnately I am receiving the following error: Microsoft OLE DB Provider for ODBC Drivers error '80004005' [Microsoft][ODBC Microsoft Access Driver]General error Unable to open registry key 'Temporary (volatile) Jet DSN for process 0x132c Thread

Problem with e-mail Client

Comersus Version: 7097Database type: AccessFrequency: Permanent issue Hi, I have been having a problem with my e-mail client. I recently had to migrate to a new server as my old one went into liquidation. Since the migration I have been unable to get the store to work properly. The problem is that neither customers nor

Changing Paypal to Charge in GBP

Comersus Version: 7097Database type: AccessFrequency: Permanent issue Hi, I know I have asked this previously, but can't find the solution in the database. Can anyone tell me which file I need to access to change the request to Paypal to charge in USD to GBP Many thanks Sean

Error on Checkout

Comersus Version: 7097Database type: AccessFrequency: Permanent issue Hi I have just upgraded to the latest version and on testing I am able to go as far as comersus_checkout2.asp and when I press continue I get the folowing error message Temporary error Sorry for the inconvenience. Error in screenMessages error Type mismatch – ErrNumber13 – SQLSELECT

Error on Checkout

Comersus Version: 709Database type: AccessFrequency: Permanent issue Hi, I have tested the site and am still getting errors. This time it occurs when I go through Checkout. I go through all the pages up to conirm or cancel. When I press confirm I get the following error message Temporary error Sorry for the inconvenience. Error

E-Mail Problems

Comersus Version: 709Database type: AccessFrequency: Permanent issue Hi All, Can I start by apologising as I will probably sending a few enquiries to the forum over the next few days. As you have seen I have already sent in a couple of postings already. Anyway here goes. I have recently had to migrate my clients

Error on Login

Comersus Version: 709Database type: AccessFrequency: Permanent issue Hi I am getting the following error whenever a customer tries to login to thier account Temporary error Sorry for the inconvenience. Error in screenMessages error Type mismatch – ErrNumber13 – SQLSELECT screenMessage FROM screenMessages WHERE idScreenMessage755 AND idStore1 Any suggestions? Sean

Various Error Mesasages

Comersus Version: 709Database type: AccessFrequency: Permanent issue Hi, I am the IT and website administrator for a small company in the UK. My client has just contacted me to say that they have not been receiving e-mails notifactions for any of their sales. On inspection I have listed the following error messages 1)Error on checkout

Problems with Hosting Server

Comersus Version: 708Database type: AccessFrequency: Permanent issue Hi, I have recently been forced to change my hosting server as my previous server has ceased trading. Having found a new server and uploded the files I have been unable to browse the store. It has been realised that the problem lies in the coding of the

Unable to Add or Modify Products

Comersus Version: 708Database type: AccessFrequency: Permanent issue Hi, I have recently installed the upgrade for my version of Comersus. Since I uploaded all the files I find I am unable to add or modify products. I initally found the problem when I tried to modify and existing product. Every time I click the SAVE button

Problems with entering Details

Comersus Version: 708Database type: AccessFrequency: Permanent issue Hi, Below is a copy of an e-mail I sent to Natalia at Comersus with reagrd to setting up the layout and formatting of text in the Comersus_AddItem.asp and Comersus_EditItem.asp Hi Natalia, Sorry I think I may have confused you slightly. My Customer is trying to edit the

Problems with timeouts

Comersus Version: 708Database type: AccessFrequency: Permanent issue Hi, I maintain a website for a customer and use the Comersus cart. Over time we have come across a number of errors 1) When my customer is adding details to a product, sometimes it can take a while to type all the required information in. This leads

Error Message

Comersus Version: 705Database type: AccessFrequency: Permanent issue can anyone tell me why I am getting the following error message Temporary error Sorry for the inconvenience. Error in addItem, error: [Microsoft][ODBC Microsoft Access Driver] Syntax error in INSERT INTO statement. – Err.Number:-2147217900 – SQL:SELECT discountPerUnit FROM discountsPerQuantity WHERE idProduct=111 AND quantityFrom=1 It only occurs on one

Displying Items on listCategoriesAndProducts.asp

Comersus Version: 705Database type: AccessFrequency: Random issue Hi, Is there anyway of displaying the listed items in the above file in a grid format rather than the vertical column. I know you can do this on listOneProduct but that does not show the Category tree at the top of the page, which I really need

Problem with Shipping Charges

Comersus Version: 705Database type: AccessFrequency: Random issue Hi I wonder if anyone can help me. I have recently set up a store retailing sporting goods and use a local courier to deliver the goods. However I have just negotiated a deal with a new supplier for the excercise equipment i.e. Exewrcise Bikes etc. Any orders

Americanized Date Format

Comersus Version: 705Database type: AccessFrequency: Permanent issue Hi, I am located in the UK and have realised that the dates on the news page are shown in the americanized format that is mm/dd/yy. I have been into the settings/configuration section and set the date format to Uk dd/mm/yy but this has not made any difference.

Hiding the added optionals price

Comersus Version: 705Database type: AccessFrequency: Random issue Hi, I have some products that have multiple prices depending on which option the customer requires. I have added the price onto the goods in the description. However when I display the optionals it also dosplays the extra costs eg main goods are

Cannot add items into cart

Comersus Version: 705Database type: AccessFrequency: Permanent issue Hi I wonder if anyone can help me. I have set up a website (Currently on my hard drive LocalHost). I am now able to view the Categories and when I click on a product I get the product details. However once I have chosen the Optional and

Problems with List Products on upgrade

Comersus Version: 705Database type: AccessFrequency: Permanent issue Hi, I have recently upgraded from version 6.x to the most recent version of Comoersus. Having run the various upgrades files required e.g. database upgrade etc, I now have a semi working website (on my localhost) however I have found a big problem When I run backoffice+ and

Problems with Upgrade

Comersus Version: 705Database type: AccessFrequency: Permanent issue Hi, I have recently upgraded my comersus cart and am having problems with BackOffice+ Having run the various upgrades I now have a semi working website (on my localhost) however I have found a big problem When I run backoffice+ and go to Utilities/Generate Links/Generate link for one