Author: Shaun Mark Murray

Trouble getting e-mail of orders placed

Comersus Version: 7097Database type: AccessFrequency: Permanent issue Dear Comersus, I was having promblems geting emails after an order has been placed so i downloaded the diagnostic utility. When i ran it i received the following email: This configuration works! Component:cdo SMTP Server:ttkteexch1 Email From:xxxxxxxx@ggil.biz The diagnostic screen for the component that works is ASP smart

Cannot add items to cart

Comersus Version: 7097Database type: AccessFrequency: Permanent issue Dear Comersus, Everytime i try to add an item to my cart, i get the following error. HTTP 500.100 – Internal Server Error – ASP error Internet Information Services Technical Information (for support personnel) Error Type: Microsoft OLE DB Provider for ODBC Drivers (0x80040E14) [Microsoft][ODBC Microsoft Access Driver]

cannot checkout

Comersus Version: 707Database type: AccessFrequency: Permanent issue Everytime i click cheout i now get the following error: HTTP 500.100 – Internal Server Error – ASP error Internet Information Services Technical Information (for support personnel) Error Type: Microsoft VBScript runtime (0x800A000D) Type mismatch: 'getQueryString' /comersus/store/comersus_supportError.asp, line 28 Browser Type: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1;

HTTP 500.1 error

Comersus Version: 707Database type: AccessFrequency: Permanent issue Everytime i click on the "Your account link" i get the following error. HTTP 500.100 – Internal Server Error – ASP error Internet Information Services Technical Information (for support personnel) Error Type: Microsoft VBScript runtime (0x800A000D) Type mismatch: '[string: ""]' /comersus/store/comersus_customerUtilitiesMenu.asp, line 87 Browser Type: Mozilla/4.0 (compatible; MSIE

Database error

Comersus Version: 7097Database type: AccessFrequency: Permanent issue Everytime I click on Checkout i get the following error. Temporary error Sorry for the inconvenience. Error in screenMessages error Type mismatch – ErrNumber13 – SQLSELECT screenMessage FROM screenMessages WHERE idScreenMessage444 AND idStore1 You can request free technical assistance at Comersus Forum Please advise ASAP

HTTP 403 error

Comersus Version: 503Database type: AccessFrequency: Permanent issue I downloaded the Back Office medium power pack and copied the files onto my server however when i try to load the back ofice plus page,i get this authorization error. Now this is my personal Server and i am not certain where i have to go set the

Cannot complete install after 1st page

Comersus Version: 427Database type: SQL ServerFrequency: Permanent issue i get the following error when i enter my info via the wizard. Error Type: Microsoft OLE DB Provider for ODBC Drivers (0x80004005) [Microsoft][ODBC Microsoft Access Driver] Operation must use an updateable query. /comersus/includes/databaseFunctions.asp, line 92 Can you help me please. Regards, Shaun-Mark