Author: Dale

PayPal IPN

Comersus Version: 7095Database type: OtherFrequency: Random issue In the newest version of 7.095 did the paypal requirements change? Paypal does not process correctly and reading the manual they talks about Instant Payment Notification Preferences When I check my Paypal profile I do not have a Instant Payment Notification Preference options? What do I do? Paypal

Receiving error message

Comersus Version: 7095Database type: OtherFrequency: Random issue Support, There are errors in your Comersus Store. I've been receiving this error numerious times. What is the problem? I upgraded to 7.095 and have errors popup all over the place please help. Error: Error in cartRecalculate error MicrosoftODBC SQL Server DriverSQL ServerString or binary data would be

No Shipments

Comersus Version: 7095Database type: OtherFrequency: Random issue I upgrade prior to Chirstmas and I thought everything was working correctly, but come to find out 6 days later (26th od December) the store has not ben accepting orders and I'm getting the error below. I have not changed any setting for shipping. I'm using UPS realtime

html edit

Comersus Version: 709Database type: OtherFrequency: Random issue I have product in the store. I go to added a you tube video object using the html editor. I get the popup window add my code and click update. The data is not added to the database? How do I solve this problem?

All order show paid

Comersus Version: 709Database type: OtherFrequency: Random issue I was just notified that all orders are marked paid. When you first start and click on list all it shows all the paid, declined, delivered orders. Go to the next page and it shows paid for every order, even orders that had problems going to paid or

Report problems after upgarde to 7.9

Comersus Version: 709Database type: SQL ServerFrequency: Random issue Total taxes per month Microsoft VBScript runtime error '800a000d' Type mismatch: 'pMonth' /online/backofficePlus/comersus_backoffice_chartTaxesPerMonth.asp, line 103

Upgarde 7.08-7.09

Comersus Version: 709Database type: OtherFrequency: Random issue The readme file does not explain how to upgrade to the 7.09 version. Do I simply upload the files over the old 7.08? Will configuration setting be over written? Are only the "New/modified" files part of the upgrade? Do you have an installation program that only installs 7.09

Shipping – Overseas

Comersus Version: 707Database type: OtherFrequency: Random issue It appears that the store has problems with orders outside the US and using real-time UPS orders. Better than 90% of the order are timed out and replaced with the default value. I have reset the default value from $10 to $85.00 but would like to see if

Credit Card Problem

Comersus Version: 605Database type: OtherFrequency: Permanent issue Customers are placing orders and not providing a cc number, I'm assuming they are not confirming the order. How do we prevent this? Or is their a way to make them provide cc information prior to seeing the confirm or cancel button?

digital Goods

Comersus Version: 605Database type: OtherFrequency: Permanent issue I've installed easyzip on the server and in settings are as follows pDownloadDigitalGoods = YES pSendDigitalGoodsByEmail = YES DownloadGoodsType = ZIP In the product setup Digital Goods Text = timsbook2.zip (file name only) I do a test order and it send the 1st email saying the order was

Paid Problem

Comersus Version: 605Database type: SQL ServerFrequency: Permanent issue Continue from this post http://www.comersus.org/forum/displayMessage.asp?mid=44774 I have 10 orders what will not covert to paid. Order id 20079 skipping through 20018 – different email address, different city, states, zip, contires. Some have a discount other do not, some have 1 product onther have 9 products, Some have

error with PayPal – make paid

Comersus Version: 605Database type: OtherFrequency: Permanent issue I'm receiving the following error when processing an order. Please advise BackOffice+: Update Error in BackOffice Authorize Silent Response, error: 550 Requested action not taken: mailbox unavailable or not local – Err.Number:6 – SQL:UPDATE products SET sales=sales+2 WHERE idProduct=12

Edit Customer Review

Comersus Version: 605Database type: SQL ServerFrequency: Permanent issue I'm not seeing a place to edit, modify, or delete a customer review after it has been entered? How do you do that?

Shipping UPS & APO

Comersus Version: 605Database type: OtherFrequency: Permanent issue I ship 99% UPS but do have military customers APO which must go USPS. How can we accommodate these types of orders. I'm using the realtime calculation, which is not working right, have post about this, but would like to accommodate APO order. I sure I'm not the

Detials in View Order

Comersus Version: 606Database type: SQL ServerFrequency: Permanent issue Is there a way to break the details into individual lines. This would make it easier to read what the person acutally ordered.

UPS wrong shipping amount

Comersus Version: 606Database type: SQL ServerFrequency: Random issue I'm testing the UPS shipping and it is returning a higher shipping rate then If I manually calculate shipping. I select 3 types of products , 1 gift certificate, no weight- free shipping, 1 product quantity of 5 weight .50 each, and 1 product at 1 pound.

Remove strings from outbound emails

Comersus Version: 606Database type: SQL ServerFrequency: Permanent issue How can I remove "Store powered by Comersus ASP e-commerce http://www.comersus.com" from outbound emails? I'm trying to get this store live and need it ASAP.

Donation & Tax

Comersus Version: 606Database type: SQL ServerFrequency: Random issue I'm setting up a donation option and have created a product for $1.00 an checked the donation box. But when I check out it automatically charges tax. I have tax setup for IL residents, which is needed. I then when to Tax individual product, selected the donation

Gift Certificates

Comersus Version: 605Database type: SQL ServerFrequency: Random issue I have the Power Pack Premier and I'm trying to sell on-line gift certificates. What is the best way to set this up? Your documentation does not talk about it, but you say you have this in the features listed on your website? In the forum an

Pay by Check or Money Order

Comersus Version: 605Database type: SQL ServerFrequency: Random issue I have purchase the software Power Pack Premium version and I don't see any form for pay by check. So I setup a Payment option Money Order and the redirected it to the comersus_defaultOrderConfirmation.asp – But shouldn't you have developed a form/template that would give instructions for