Author: Grant Vaughan

Web browser and Backoffice + problem

Comersus Version: 607Database type: AccessFrequency: Permanent issue Hi, I do not seem to be able to edit my product records in the folowing browsers on a MAC with OSX 10.4 Safari, IE5.2,Firefox or Netscape. Is this a known problem on Macs or is it the browsers ?. I use PC's at work with IE.7 on

Customer email address problem in Backoffice +

Comersus Version: 607Database type: AccessFrequency: Permanent issue Hi and help, i logged into my backoffice today to find all the customer email addresses have suddenly changed to one email address that is included in one of the records. Have you had this happen before and what caused it. I have now lost all my current

Problem with customer details in Backoffice +

Comersus Version: 607Database type: AccessFrequency: Permanent issue I keep getting the following message on one particular customers records "There are errors in your BackOffice+: Error in comersus_backoffice_modifyCustomerForm.asp, error: Type mismatch – Err.Number:13 – SQL:SELECT * FROM stateCodes" I cannot get into the rcord to amend it or delet it. Can you tell me what has

Discount code problem

Comersus Version: 607Database type: AccessFrequency: Permanent issue Hi I am hiving a problem with my checkout as on the third page there appears at the top a box requesting a discount code but it is already filled in with "123456" and unless this is removed the checkout process is interrupted. How can I remove this

Home Page Pictures

Comersus Version: 607Database type: AccessFrequency: Permanent issue I have a problem with the home page pictures as they are indexing the Main picture in the product file and not the thumbnail picture. Is there somewhere where this can be altered because if there is I cannnot find it. I am displaying 4 product pictures on

Err.Number:-2147217900

Comersus Version: 607Database type: AccessFrequency: Permanent issue Help please ?. I have just started to get the following error message continuously when clicking add to cart button. Any advice on how to cure it would be appreciated ? Temporary error Sorry for the inconvenience. Error in itemFunctions, error: [Microsoft][ODBC Microsoft Access Driver] You cannot add

Problem modifying a product.

Comersus Version: 607Database type: AccessFrequency: Permanent issue I am receiving the following error message when trying to access a midifid product through comersus shop. Can anyone advise what may be wrong ?. I am using access database. Temporary error Sorry for the inconvenience. Error in isRental, error: [Microsoft][ODBC Microsoft Access Driver] Operation must use an

Back Office Plus unable to load new products

Comersus Version: 607Database type: AccessFrequency: Permanent issue I have loaded about 270 products into the ACCESS database but now I am unable to load anymore products and receive a 500 error when I click on the add at the end of the new product entry screen. Is this a problem with Comersus or is it

Cannot show more than 5 items per category problem

Comersus Version: 605Database type: AccessFrequency: Permanent issue We have created severalproducts under one category but only 5 will show when we choose the category. Also even though there are more than five there is no option given to go to next 5 items. Help or advice please ?. site is atwww.grant.rednettest.co.uk/comersus if you want to