Author: Craig

Whats the point of this message?

Comersus Version: 607Database type: OtherFrequency: Random issue Hi, I get these messages once in awhile (usually a delivery failure) that looks like spam but has a link to my store with a product that I don't see..what is it? I've pasted the message below. Thanks, Craig –

Root category doesn't show

Comersus Version: 705Database type: OtherFrequency: Permanent issue Hi, I'm resetting up my 7.05 install with powerpack medium. Everything is running fine except when I go to add a category (after I've added 1) my root category disappears. It only shows the new categories. I THINK it's related to the query around line 32 in _addCategoryForm.asp

add item to cart

Comersus Version: 607Database type: OtherFrequency: Permanent issue I can add items to my cart fine in firefox, but when I do the same in IE7 I get this error – Temporary error Sorry for the inconvenience. Update Error in addItem, error: [MySQL][ODBC 3.51 Driver][mysqld-4.1.21-community-nt]You have an error in your SQL syntax check the manual that

No Root Category in Back Office Plus

Comersus Version: 7097Database type: OtherFrequency: Permanent issue Hi, I just installed the latest comersus and when I first set it up (mysql) it shows the root category. As soon as I add another under that one (a new category under root), my root category no longer shows up in back office plus, it DOES show

temporary errors still happening

Comersus Version: 607Database type: OtherFrequency: Permanent issue Hi, I've posted about this before but can't find them.. here's what's happening – Support, There are errors in your Comersus Store. Error: Update Error in addItem, error: [MySQL][ODBC 3.51 Driver][mysqld-4.1.21-community-nt]You have an error in your SQL syntax check the manual that corresponds to your MySQL server version

not show catagory list

Comersus Version: 707Database type: OtherFrequency: Permanent issue Hi, I'm creating my own menus and such and am trying to figure out how to turn off the automatic display of the catagories. I made sure the setting for 'show catagories in home' is set to no.. but I don't know what else to do. Here you

Enter an Order from backofficeplus

Comersus Version: 607Database type: OtherFrequency: Permanent issue I get this error if I try to enter an order from backofficeplus menu – Temporary errors There are errors in your BackOffice+: Error in comersus_backoffice_modifyCustomerForm.asp, error: Type mismatch – Err.Number:13 – SQL:SELECT * FROM stateCodes If I run the query from 'execute query' it works fine. Help!

paypal integration question

Comersus Version: 707Database type: OtherFrequency: Permanent issue Hi, I want to use the paypal integration found here https://www.paypal.com/us/cgi-bin/webscr?cmd=_wp-standard-integration but I'm not sure what I need to do? thanks, Craig

more temporary errors in store emails

Comersus Version: 607Database type: OtherFrequency: Random issue Hi, here is another email when someone tried to add an item to their cart.. this is a different item.. where are those 39 things coming from? That's what mysql is complaining about it seems.. like it's supposed to be an empty apostrophe pair but it's being converted

backoffice plus shows wrong store

Comersus Version: 707Database type: OtherFrequency: Permanent issue Hi, I have 2 stores on my hosted account (I'm assuming its the same db server), the databases have different names, logins, etc.. I also set the name in 'settings' so they are different. If I use backoffice lite I have no problems showing the correct settings, etc

Temporary error in your comersus store email

Comersus Version: 607Database type: OtherFrequency: Random issue Hi I received this email twice today with the below contents. What does it mean? There doesn't seem to be enough info for me to figure it out. Thanks, Craig Support, There are errors in your Comersus Store. Error: Update Error in addItem, error: [MySQL][ODBC 3.51 Driver][mysqld-4.1.21-community-nt]You have

Firefox and product editor

Comersus Version: 707Database type: OtherFrequency: Permanent issue Hi, the product editor won't accept a description when using anything but IE. How can I change this? Craig

BackOffice Plus

Comersus Version: 607Database type: OtherFrequency: Permanent issue It keeps logging me out and making me log in again. Most of the time I have to clear my cache/cookies and then log in which gets me to the menu, but if I try to do anything it tells me I'm not logged in again. This does

MySQL Error when exporting to CSV

Comersus Version: 607Database type: OtherFrequency: Permanent issue Hi, I get this error when exporting to CSV – Export Products Microsoft OLE DB Provider for ODBC Drivers error '80040e14' [MySQL][ODBC 3.51 Driver][mysqld-4.1.21-community-nt]You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near

full screen

Comersus Version: 705Database type: SQL ServerFrequency: Permanent issue How do I make Comersus take up the whole screen? Thx, Craig

Temporary Error

Comersus Version: 607Database type: AccessFrequency: Permanent issue I am trying to process an order through my cart using Echo Online gateway and keep getting this message. I had to increase the field size for the Mastercard number to be allowed since it was limited to 15 characters but that shouldn't have done anything. Temporary error

No Transactions on my Echo Account

Comersus Version: 607Database type: AccessFrequency: Permanent issue Hi All, I'm trying to install and get Comersus running. I am using the Echo Online gateway and Echo as my CC processor. I received a test account from them and set it up, now I am using Comersus to send through orders to test everything. I added