Comersus Version: 7097
Database type: Access
Frequency: Permanent issue
I have been having a problem with my e-mail client.
I recently had to migrate to a new server as my old one went into liquidation.
Since the migration I have been unable to get the store to work properly.
The problem is that neither customers nor myself are recieving the automated e-mails sent by the store i.e. notification of Sale.
When I try to to retrieve login details, or I try to purchase goods, I get the following error message
Sorry for the inconvenience. Update Error in saveOrder error The SendUsing configuration value is invalid – ErrNumber-2147220960 – SQLUPDATE customers SET bonusPointsbonusPoints 05165 WHERE idCustomer1
I have been told this is because my e-mail settings are incorrect.
I have spoken to my server who have told me they use cdosys, and that I need to setup my host name as intmail.atlas.pipex.net, and that I would need to "Authenticate Against the Server with my Username and Password for the mailbox.
They have also told me that smtp server for the account is mail.runningandfitness.co.uk
I have tried using variatins of this in the Cart Configuration but cannot get the mail to work.
Can anyone help me with this problem?
Many thanks in anticipation