Active Server Pages error 'ASP 0131'

Comersus Version: 7097
Database type: Access
Frequency: Permanent issue

After having installed Comersus on with Comersus web hosting it still gives me this problem. As I read only the ISP can solve the issue can you please help?

Active Server Pages error 'ASP 0131'

Disallowed Parent Path

/store/Default.asp, line 9

The Include file '../includes/settings.asp' cannot contain '..' to indicate the parent directory.

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