Unable to change order status

Comersus Version: 7097
Database type: Access
Frequency: Permanent issue


Hello:

We're using PayPal Gateway. When we try to "Mark All pending orders as Paid" we get the following error message:

Temporary errors

There are errors in your BackOffice+: Error in getSettingKey error The server rejected one or more recipient addresses The server respo

So, all of our orders still show as pending. When going manually to an individual order, the only options to change the status to are "In Process" or "Cancelled". When checking "In Process" we get this message:

ttention

You cannot change to the same previous order status.

pPayPalCapture is currently set to -1.

Thanks.

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