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6 Responses to "Ask a question"

  1. jean rabold says:

    I have version 9.2. Is recaptcha working? I don’t see the pverifcation setting anywhere.

    [Reply]

    Comersus Rollins Reply:

    If you dont have that setting, then your Comersus version could be old. You can add the setting with SQL panel.

    [Reply]

  2. jean rabold says:

    I am unable to change the status on the customer page. The status say pending and the only options are in process or cancel. Since there is no authorization for paper checks, what do I use? No variations work. Also, if I try to update all pending to paid, the following message appears. This is similar to when I try to put in an authorization code.
    https://cfm-ecg2.duhs.duke.edu/comersus/backofficeplus/comersus_supportError.asp?error=Error+in+ST%2C+error%3A+%5BMicrosoft%5D%5BODBC+Microsoft+Access+Driver%5D+Invalid+SQL+statement%3B+expected+%27DELETE%27%2C+%27INSERT%27%2C+%27PROCEDURE%27%2C+%27SELECT%27%2C+or+%27UPDATE%27.+-+Err.Number%3A-2147217900+-+SQL%3ASTART+TRANSACTION

    [Reply]

    Comersus Rollins Reply:

    Check if you have included modifications to Comersus default files. Regarding status change, you have to enter authorization code or payment information and then click on the arrow.

    [Reply]

  3. Dale Fargo says:

    My Store getting errors and spam is being sent from it by hackers via gmail smtp. I think they may be using sql injection. How can I stop this?

    10/05/2015 2:33:18 PM Location: http://www.snookcandy.com/storefront/, Email: cdo, XmlHttp:, SMTP: smtp.gmail.com, RT Shipping :NONE
    Error in listCategoriesAndProducts error MySQLODBC 51 Drivermysqld-5532-logYou have an error in your SQL syntax check the manual that corresponds to your MySQL server version for the right syntax to use near at line 1 – ErrNumber-2147217900 – SQLSELECT idCategory categoryDesc details imageCategory keywords FROM categories WHERE idCategory339 or 1

    [Reply]

    Comersus Rollins Reply:

    You have to check the logs tu understand what is going on first. Maybe your store is not being spammed but they are trying to make a SQL Injection and that produces notification emails to the admin.

    [Reply]

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