Tag Archives: UPS

Fixed shipping fee by product

Comersus Version: 7097Database type: AccessFrequency: Random issue Is there a way to specify a fixed shipping fee on an individual product basis and bypass weight, quantity, etc. calculations? Some of our products qualify as UPS oversize so weight calculations don't work since they'll be accurate for one product but not another. Example: Product A: Fixed […]

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Shipping error

Comersus Version: 7095Database type: SQL ServerFrequency: Permanent issue I purchased the Power Pack and I setup the real time shipping to use my UPS account but everytime I try to checkout, I get this error: "Sorry for the inconvenience. There are no shipments available Please contact us" Could someone look into why I am receiving […]

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No Shipments

Comersus Version: 7095Database type: OtherFrequency: Random issue I upgrade prior to Chirstmas and I thought everything was working correctly, but come to find out 6 days later (26th od December) the store has not ben accepting orders and I'm getting the error below. I have not changed any setting for shipping. I'm using UPS realtime […]

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shipping problems

Comersus Version: 709Database type: SQL ServerFrequency: Permanent issue For some reason I now get the following error messge on checkout: "Cannot get dbSession shipment data at checkout 3 for 31"… I have tried everything from commenting/uncommenting the "on error" lines on all checkout pages, to completely removing and re-entering shipping zone/method info through backOffice, to […]

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no shipments available

Comersus Version: 709Database type: SQL ServerFrequency: Permanent issue I am trying to configure the PowerPack version of Comersus to work with UPS real time shipping. I have a UPS key, login and password entered, but every time I click "checkout" I get the following temporary error: "There are no shipments available". Any guidance on this […]

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Checkout freezes

Comersus Version: 5095Database type: SQL ServerFrequency: Permanent issue After I verify user information during checkout and before selecting shipping the page hangs (freezes). I haven't been able to checkout because of this. I redid SQL db structure from dbo user to the user I created. I believe the UPS realtime code is not working. Can […]

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UPS shipping types chosen, but only 2 show

Comersus Version: 707Database type: AccessFrequency: Permanent issue I am having the same problem as Post #61003 I go into Backofficeplus, select my shipping types, i.e. UPS ground, next day, etc, and the site still only displays Next Day Air, and 2nd Day Air. I have tried unselecting all of the options, and the same results […]

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Delivery option

Comersus Version: 707Database type: AccessFrequency: Permanent issue Is there a way to setup comersus for local delivery and pick up. Meaning delivery from store not involving a UPS or USPS carrier. What would those settings be?

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Multiple Shipping Methods

Comersus Version: 709Database type: SQL ServerFrequency: Permanent issue How do I set the cart for multiple shipping methods, so that it displays FedEx, UPS and US Mail? Thanks! Best, Eric

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Comersus v.709 released

Comersus Version: 709Database type: OtherFrequency: Permanent issue New features: Digg Integration inside Customer Reviews Customer password chars allowed verification Fedex and UPS shipments with automatic Tracking Number link Reset BackOffice Plus Shipment Information Clean HTML tags in BackOffice AutoKeywords Patches and enhancements: Case for File Upload verification Cookies Information updated StringFunctions updated Message filtering updated […]

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International Zip Codes

Comersus Version: 708Database type: SQL ServerFrequency: Permanent issue I have real time UPS installed and my international customers try to check out, the software replies "ATTENTION: please enter a 5 digit ZIP" Is this comersus software or UPS with the problem? How to correct it? TIA

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UPS Shipping Information

Comersus Version: 708Database type: SQL ServerFrequency: Random issue I have a customer who is concerned that the UPS information they supply to calculate real-time shipping information will be revealed somehow to the general public. Are there any ways in which this information could be exposed to the public or have there been any issues in […]

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pSendDigitalGoodsByEmail error during credit card

Comersus Version: 708Database type: AccessFrequency: Permanent issue I am helping someone out installing comersus for them. I got a bunch of things working (somehow all of the UPS values were checked, causing all methods to be excluded, that took a while to figure out), but I am stuck on the credit card payment. The comersus_gatewayAuthorizeNetAimExec.* […]

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Realtime Shipping not returning quote

Comersus Version: 707Database type: AccessFrequency: Permanent issue Hello, I am using power pack premium. I have entered my UPS realtime shipping settings and placed the appropriate comersus_realtimeups.asp in the store/ directory but I am not receiving a realtime shipping quote, the default is used. If you would like to access the sotre, you may do […]

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Decline Shipping

Comersus Version: 707Database type: SQL ServerFrequency: Permanent issue How can I give the customer the option to decline shipping if they are going to be picking up the mechandise at the store. I am using UPS real time shipping. Thanks in advance

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UPS Real-time

Comersus Version: 707Database type: SQL ServerFrequency: Permanent issue Yesterday, I was getting quotes on shipping from UPS. Today, it is faulting out to Standard Shipping. I am not sure how to solve this issue. I have a license I generated from UPS yesterday. I am not sure exactly what type of license I need or […]

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UPS 2nd Day

Comersus Version: 605Database type: AccessFrequency: Permanent issue My UPS real time shipping is only displaying ground, 3 day and next day. How come second day is not being displayed?

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Handling Charge

Comersus Version: 707Database type: SQL ServerFrequency: Permanent issue We are wondering how to add a $2 handling charge to every order. We are using UPS realtime shipping.

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UPS realtime shipping not working.

Comersus Version: 707Database type: SQL ServerFrequency: Permanent issue I've followed the directions for realtime shipping setup, but whenever I try to place an order, I get the following message: Temporary error Sorry for the inconvenience. There are no shipments available. Please contact us What am I doing wrong?

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UPS and godaddy

Comersus Version: 707Database type: AccessFrequency: Permanent issue Realtime UPS shipping is not working. I get an error that says "Temporary Error" "Sorry for the inconvenience. There are no shipments available. Please contact us" Now I know that the realtime UPS works on my in office test system, Windows Server 2003. I have upload the exact […]

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